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Katie Pearse

How To Train Professional Cleaners In 10 Days Or Less

A Talk by Katie Pearse (Founder, Glisten Academy)

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About this Talk

The single most frustrating part of running a cleaning business is inspiring your cleaners to deliver outstanding cleaning results to your clients EVERY SINGLE DAY. Cleaning is hard work, repetitive, and stressful, and you’re not their only boss - every client they clean for is a “boss" too. With so many demands and variables, how can you bring out top performances in your cleaners at every appointment? The solution is implementing a step-by-step, professional training plan for every new employee. From forms and agreements to hands-on training, classroom education, incentive programs and consistent opportunities to shine with formal evaluations, I have laid out a 10-day training plan you can customize for your own business. Every single detail is covered so your staff are fully trained and educated from the moment they start working for you. Impressing your new hires is just as important as delivering an outstanding client experience, so join me to learn exactly how to implement a 10-day training plan with each of your professional cleaners.

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The Training Plan Workbook

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July 28, 2021, 07:00 PM

07:00 PM - 07:30 PM

About The Speaker

Katie Pearse

Katie Pearse

Founder, Glisten Academy

I launched my eco-chic cleaning business in 2008 and grew it into an award-winning company with sales of over $1.3 million US/year by the time I was 30 years old. I then founded Glisten Academy in 2019 after becoming a business school instructor, so I could focus specifically on the cleaning industry (my fave!) I have a BA, Public Relations diploma and certificate in Web Intelligence from the University of California.